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Seventh Annual Conference

Event Title: Seventh Annual ConferenceOnline Conference

Organizer: EAITSM Inc.

Location: Virtually online.

Time: Saturday, October 3rd, 2015

Attendees: IT Community members in Egypt and outside 

Registration Types:

Registration is open according to the following categories:


Fees *
·        Free for everybody
(including marketing materials and speaker session)
Egyptian Companies: 300 L.E.
Non-Egyptian Companies: $150
·        20% discount for member companies


Registration form is available below (registration closed). Connection information to join the conference will be sent to confirmed attendees one day before the event.


* Received fees is not refundable under any circumstances.



Call for Papers:


Call for papers for the Seventh Annual Conference is open from now and according to the below schedule:
- Abstract submission deadline: April, 30, 2015
- Notification of Acceptance: May, 15, 2015
- Full paper submission deadline: August, 15, 2015
- Power point presentation submission deadline: September, 15, 2015
Abstracts should be submitted to: events [at] eaitsm [dot] org. Topics are restricted to IT Service Management related subjects. Why to speak at our Seventh Annual Conference?

Conference Agenda:

 Recordings are available for viewing until Oct. 31st, 2015

09:00 AM – 09:20 AM

Waiting Attendees

09:20 AM – 09:30 AM



Ms. Rania Al-Maghraby

Founder & General Manager

Watch Recording


09:30 AM – 09:45 AM

Exhibitors Showcase - Watch Recording

09:45 AM – 10:45 AM


"Kill DevOps - Go Outside-In-Ops. And kill that too"

Mr. Mark Smalley,

IT Paradigmologist at the ASL BiSL Foundation,




Read AbstractWatch Recording


10:45 AM – 11:45 AM


"ADD: New ITIL Consultancy Delivery Approach"

Mr. Mohamed Zohair,

Riyadh Chapter President - ServiceManagers.org,

Saudi Arabia



Read AbstractWatch Recording


11:45 AM – 12:15 PM

Break, Prayer Time & Online Networking

12:15 PM – 12:30 PM

Exhibitors Showcase - Watch Recording

12:30 PM – 01:30 PM


"Collaboration Change Management Service"

Dr. Morcous M. Yassa Massoud, PhD
Consultant, Strategic Business and Technology Intelligence



Read AbstractWatch Recording


01:30 PM – 02:30 PM


"Navigating the Sea of Metrics to Improve Service Delivery"

Mr. Ryan Ogilvie,
Blackfriar Consulting inc.,


Read AbstractWatch Recording


02:30 PM – 02:45 PM

Exhibitors Showcase - Watch Recording

02:45 PM – 03:00 PM

Closure - Watch Recording



Exhibitors package includes the following benefits: [Why to exhibit at our Seventh Annual Conference?]

  • Logos will be shown in separate slides for each company with short backgrounds about its services and products. These will be shown in the openning, in breaks, and in the closure slots.
  • Logos will also be posted under this section of the conference page as well.
  • Speaker slot for a representative from the exbibitor organization to talk about their experience in IT service management as a provider or consumer.

Please fill in the registration form to express your interest in exhibiting and we will contact you back in due course. Exhibition fees are included in the fees table under the Registration Types section of this page.



Proceedings of this conference papers and presentations are distributed through the following channels:


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