The EAITSM Inc. organizes webinars from time to time on various topics related to IT Service Management, and presented by well established professionals from the local, regional, and global community.

This is a list of webinars we held until now:

1. Webinar titled "Become a valuable T-shaped professional with ASL & BiSL"
   

   Presented by Mark Smalley, on Saturday, Jun. 1st, 2013. English speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

2. Webinar titled "An overview of TOGAF and the relation between TOGAF and ITIL"

   Presented by Tom Van Sante, on Friday, Jan. 24th, 2014. English speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

3. Webinar titled "The effects of DevOps on your IT service organization"

   Presented by Dave van Herpen, on Tuesday, Aug. 12th, 2014. English speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

4. Webinar titled "Service Desk – Future Insights"

   Presented by Ahmed Gad, on Thursday, Feb. 5th, 2015. Arabic speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

5. Webinar titled "How Strong Is Your Imagination when it comes to Hacker Stories?"

   Presented by Hadi El-Khoury, on Thursday, Nov. 19th, 2015. Arabic speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

6. Webinar titled "The Case for Organizational Checks and Balances"

   Presented by Michael Boyle, on Tuesday, May 17th, 2016. English speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

7. Webinar titled "Next Generation IT Operating Models and IT4IT Reference Architecture"

   Presented by Sukumar Daniel, on Tuesday, Jul. 17th, 2016. English speaking. Broadcasted to public, and on-demand recording is available to public.

    

8. Webinar titled "BPM-CBOK® Overview"

   Presented by Mohammed Al-Arabi, on Sunday, Feb. 26th, 2017. Arabic speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

9. Webinar titled "New Role – Digital Transformation Manager"

   Presented by Mohammed Al-Arabi, on Tuesday, Jun. 26th, 2018. Arabic speaking. Broadcasted to public, and on-demand recording is available to members only (requires login).

    

10. Webinar titled "Cyber Crime and Risks of Internet Use"

    Presented by Dr. Hossam Nabil Alshenraky, on Wednesday, Apr. 3rd, 2019. Arabic speaking. Broadcasted to public, and on-demand recording is available to public.

     

11. Webinar titled "Take Advantage of Five before Five: 'GRACE tasks' in ITSM"

    Presented by N.S.M. Shahul Hameed, on Sunday, May 8th, 2022. English speaking. Broadcasted to public, and on-demand recording is available to public.

We welcome speaking proposals from interested speakers for future webinars. Please contact us to propose your topic. Please note that speaking in our webinars is done on volunteer basis. Kindly prepare this summary form with your proposed webinar information.

Sponsor Webinars:

Sponsorship opportunity is available for parties interested in sponsoring webinars on certain topics. Sponsor logo will be placed permanently on the webinar page on our Events Calendar, and in the first and last slide of the presentation, as well as the footer of internal slides. Interested sponsors are welcome to contact us for further details.