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Ninth Annual Conference

Ninth Annual ConferenceEvent Title: Ninth Annual Conference

Organizer: EAITSM Inc.

Location: Online Virtual Conference

Time: Monday, October 2nd, 2017

Attendees: Regional and global IT community members

Registration Types:

Registration will be open according to the following categories:


Fees *
·        Free for everybody
(including marketing materials and speaker session)
Egyptian Companies: 300 L.E.
Non-Egyptian Companies: $150
·        20% discount for member companies

Registration is closed.


* Received fees is not refundable under any circumstances.



Call for Papers:


Call for papers for the Ninth Annual Conference is open from now and according to the below schedule:
- Full paper submission deadline: August, 15, 2017
- Power point presentation submission deadline: September, 15, 2017
Abstracts should be submitted to: events [at] eaitsm [dot] org. Topics are restricted to IT Service Management related subjects.
Please use the following templates in your submissions: paper template - presentation template.

Conference Agenda:

 Recordings are available for watching till Oct. 27th.

09:00 AM – 09:20 AM

Waiting Attendees

09:20 AM – 09:30 AM



Ms. Rania Al-Maghraby

Founder & General Manager

Watch Recording


09:30 AM – 09:45 AM

Exhibitors Showcase - ManageEngine - Watch Recording

09:45 AM – 10:30 AM


"How benchmarking improves organizations’ activities"

 Eng. Mohammed Zohair,

President of ServiceManagers.org – Riyadh Chapter,

Saudi Arabia



Read AbstractWatch Recording


10:30 AM – 11:15 AM


"Product development – from minimum viable to maximum valuable"

 Eng. Mohammed Al-Arabi,

Co-founder and Managing Partner,

Nexus Academy,




Read AbstractWatch Recording


11:15 AM – 12:00 PM


"Digital Transformation and IT Service Management"

 Eng. Ahmed Al-Hadidi,

IT Operations Manager,





Read AbstractWatch Recording


12:00 PM – 12:15 PM

Exhibitors Showcase - TestPRO - Watch Recording

12:15 PM – 12:45 PM

Break, Prayer Time & Online Networking

12:45 PM – 01:30 PM


"Corporate Governance & Mandates for Adoption"

 Mr. Mohamed Reyad,
Assistant to Executive Director,
Egyptian Institute of Directors (EIoD),




Read AbstractWatch Recording


01:30 PM – 02:15 PM


"The Business Analysis Ecosystem"

 Mr. Michael Boyle,
Managing Director,
Procurro Solutions GmbH,
Vienna, Austria



Read AbstractWatch Recording


02:15 PM – 02:30 PM

Exhibitors Showcase - ClouDesk - Watch Recording

02:30 PM – 02:35 PM

Closure - Watch Recording



Exhibitors package includes the following benefits:

  • Logos will be shown on slides with short backgrounds about the exhibitor services and products. These will be shown in the opening, in breaks, and in the closure slots.
  • Permanent placement of logos under this section of the conference page as well.
  • Showcase session to provide informative talks about the company experience and contribution to the IT Service Management discipline.

To register as an exhibitor, please fill in the form below. Exhibition fees are included in the fees table under the Registration Types section of this page. For any inquiries, please contact us.

TestProEG ManageEngine

ClouDesk Inc.



Proceedings of this conference papers and presentations are distributed through the following channels:


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