We all can notice that many separate initiatives are being taken in individual organizations for adoption of IT Service Management practices. Although discrete efforts may be paying off, capitalization on each other experience will be much more beneficial.

 

Thus, we would like to encourage you to DOCUMENT YOUR APPLIED EXPERIENCES, lessons learned, success/failure stories, case studies, ... etc, and send to us to share with all community, while still preserving your confidentiality.

 

If you have experienced:

Please help yourself, your organization, and the whole community by sharing your experience with us. Send to: publications@eaitsm.org.

 

Documents sent to us will be posted to the Library (Members Only) section at our website to be available and accessible to all members. There is also a possibility that all of these contributions be collected, processed, and released in one book that's published by us. All of your contributions will be rightfully attributed to you.

 

 

Please help us serve you...