By answering the questions of last month's edition of the monthly competition, we rolled the die and got "4" moves. We are now in a cell that allows us to earn an orange gadget. The current state of the board is as shown below.
The new set of questions for March edition of the monthly competition are the following:
Does the SLA have to be written in technical language?
Which role is responsible for a service regardless of its lifecycle status?
Which process must record the underlying cause of a recurring failure?
What does the acronym BCM stand for?
What does the letter C & I of RACI stand for? (R = Responsible, A = Accountable)
Which support group is often called 'Level 1'?
Help us move our token further. Send your answers to this month's questions through the contact us form.