We have built a translation service around the Azure based Microsoft Custom Translator, with our own workspace and translation system which has been trained to auto-translate based on the terminologies of our ITSM Unified Glossary.
The translation service we provide works as follows:
The translation system is a machine learning system that has been trained to translate documents from English to Arabic and vice versa based on the statement sets included in our ITSM Unified Glossary of terms.
The customer provides us with the documents to be translated in the ITSM field, in either language, so that we generate the translation of these documents in a very fast delivery time using our machine-learning translation system
We validate and review the final output of translation before delivery to the customer
The system allows involving the customer as a reviewer in the validation process for verification before acceptance of the end result
Advantages of this service include:
Quick operation using a cognitively smart trained translation system compliant with our terminology
Involvement of as many parties as needed in the translation validation process via the system
Continual improvement by repetitive training of the system with new projects
Cheap cost compared to 100% human translation, with the standard cost rate of $500 per 1,000,000 characters