Today we have released our newest book published by the EAITSM Inc., titled "ITIL Adoption Step by Step" in Arabic language.

The book provides a practical guidance of ITIL adoption, covering the whole ITIL journey from decision making to business as usual, providing some useful tools/templates to facilitate the adoption of ITIL considering the complementary best practice such as COBIT, PRINCE2, etc ...

The author is Ayman Essmat, ICT Services Manager at NSW Health, Australia.

Download sample of the book

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Watch video recording of overview on the book

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