A new book in Arabic is on our agenda to be released later this year. The topic is of wide interest to many of the community of professionals in the region.

Title: ITIL Adoption Step by Step

Abrstract: It is to provide a practical guidance of ITIL adoption, covering the whole ITIL journey from decision making to business as usual, providing some useful tools/templates to facilitate the adoption of ITIL considering the complementary best practice such as COBIT, PRINCE2, etc ...

Author Bio: Ayman Essmat, ICT Services Manager at NSW Health.

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