Event Title: ITIL 5 Workshop

Event Language: Arabic Speaking, Material in English

Location: Online

Time: Sat., Jun. 27th, 2026, 05:00 - 08:30 PM (GMT+3)

Attendees: IT professionals and student across the MEA region

Description:

The EAITSM Inc. is organizing a half-day, instructor-led workshop on ITIL® Foundation (Version 5) — the world's most recognized framework for IT Service Management. The session is designed to deliver practical, real-world knowledge in a focused, high-impact format.

Participants will leave with a clear, practical understanding of ITIL v5 concepts — ready to apply them in their organizations from day one.

Instructor:

The workshop is delivered live by Eng. Amjed Al-Tayyan, Founder & CEO of theEZmaster, ITIL Ambassador, ITIL Master, and PeopleCert Accredited Trainer, a Premium Members with the EAITSM Inc.

Attendees will enjoy a 10% discount coupon for the complete ITIL Foundation training course, including official exam.

 

 

 

Registration: Register using the form below. You will be contacted to complete payment of course fees which is EGP 1,000 for Egyptians, or USD 50 for non-Egyptians.

Group Discount: for groups of employees or colleagues, register 6 attendees at the price of 5 attendees only.

Attendees will receive a recognition badge for attending ITIL 5 Workshop, verifiable on the Professional Badges page on our website.

Registration Rewards
Early Bird (up to Jun. 10th)	Free Access to the ITIL Stories Book Series 4 parts for 3 months
All registrants	Enter a draw to win Free Premium Membership for one year, or 30% discount on SME company membership for one year. (one winner only)

 

Learning Outcomes: 

◆ A clear understanding of ITIL v5 core concepts and their real-world application

◆ Knowledge of the ITIL Value System, Four Dimensions Model, and Seven Guiding Principles

◆ Practical insight into how AI-enabled environments align with ITIL frameworks

◆ A continual improvement mindset applicable from day one

◆ Awareness of the full ITIL certification pathway and career opportunities

 

Workshop Syllabus: 

 

Event Photos: