The Establishment of Arabian for IT Service Management (EAITSM Inc.).

The Establishment of Arabian for IT Service Management (EAITSM Inc.) is a non-profit firm working in the field of ITSM, to promote best practice and guidance, and to be a focal reference point for this field in the regional marketplace. It was established as a forum for Information Technology (IT) service / product providers, IT service / product users, and related parties to explore all means available to maximize IT business value.

Our Vision:

To be a Development Transformational Agent in the Arab World through ITSM Practices

Our Mission:

One of our main activities is to promote international standards of IT Service Management within our membership and the larger community, to raise their awareness and knowledge of how to benefit from these standards and best practices with the ultimate goal of benefiting their businesses and national economies.

In achieving so, we occasionally organize collaborative professional events, in some cases this is jointly arranged in cooperation with other similar mission organizations, that’s in addition to our regular annual conferences.

We have a clear focus on translation activities in order to avail the professional references in the ITSM field to the Arabic community is their native language, and this is out of our understanding of the real need for this service in the large Arabic IT community. We do also believe that the support and availability of the translated Arabic materials will help and facilitate generation of contributions and achievements from the Arabic community at the international level, in their native language.

We also pay due attention to partnership and involvement at the Arabic regional level and globally.

Please visit our website for more information. Click here.