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The following are the
papers and presentations published in the Seventh Annual Conference held
on October 3rd, 2015, virtually online cloud-based. Visit
the
conference page at our website.
“Kill DevOps - Go Outside-In-Ops. And kill that too”
Mr. Mark Smalley
IT Paradigmologist at the ASL BiSL Foundation,
Netherlands
Paper |
Presentation
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“ADD: New ITIL Consultancy Delivery Approach”
Mr. Mohamed Zohair,
Riyadh Chapter President - ServiceManagers.org,
Saudi Arabia
Presentation
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“Collaboration Change Management Service”
Dr. Morcous M. Yassa Massoud, PhD
Consultant, Strategic Business and Technology Intelligence
Egypt
Paper |
Presentation
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“Navigating the Sea of Metrics to Improve Service Delivery”
Dr.
Mr. Ryan Ogilvie,
Blackfriar Consulting inc.,
Canada
Paper |
Presentation
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