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The following are the
papers and presentations published in the Eleventh Annual Conference held
on December 16th, 2019, virtually online cloud-based. Visit
the
conference page at our website.
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“ITIL4 Updates Overview”
Ms. Rania Al-Maghraby,
Owner & General Manager,
OneWayForward Inc.,
Egypt
Presentation
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Video
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“Innovative handling for international e-commerce”
Eng.
Mohammed Al-Arabi,
Co-founder and Managing Partner,
Nexus Academy,
Egypt
Presentation
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Video
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“The transformation to hybrid service delivery model”
Eng. Ayman Essmat,
ICT Service Manager,
NSW Health,
Australia
Paper |
Presentation
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Video
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